Privacy policy
This Privacy Policy explains how Tarotrust, owned and operated by Rayhaan Iqbal, collects, uses, stores, and protects information when you visit Tarotrust.com, contact us, or purchase our services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect:
Contact and Customer Information
· Name
· Email address
· Phone number, where provided
· Country
· Billing address, where required
· Other contact information you voluntarily provide
Order Information
We may collect information necessary to process and fulfil your order, including:
· Selected service
· Questions or areas of focus
· Information voluntarily provided for the purpose of preparing your reading
· Order number
· Transaction date
· Transaction amount
· Transaction status
· Delivery information
· Customer support correspondence
Depending on the service selected, you may voluntarily provide personal or relationship-related information necessary to personalize your reading.
Please do not provide sensitive information that is not reasonably necessary for the service.
Technical Information
We may automatically collect certain technical information, such as:
· IP address
· Browser type
· Device type
· Operating system
· Referring URL
· Pages viewed
· Date and time of website access
· Cookies and similar technologies
· Website usage information
· Security and fraud-related information
2. Payment Information
Payments are processed through third-party payment providers.
We do not intentionally store complete payment card numbers or card security codes on our own systems.
Payment providers may independently collect and process payment information according to their own privacy policies and terms.
Information relating to a payment may be shared with the payment processor to process, verify, secure, reconcile, refund, or investigate the transaction.
3. How We Use Information
We may use information to:
· Process and fulfil orders;
· Prepare and deliver purchased readings;
· Communicate with you regarding your order;
· Respond to customer-support requests;
· Process eligible refunds and cancellations;
· Prevent fraud and unauthorized transactions;
· Detect suspicious activity;
· Maintain transaction and business records;
· Resolve payment disputes and chargebacks;
· Improve our website and services;
· Understand website usage and performance;
· Maintain website security;
· Comply with applicable legal and regulatory requirements;
· Send marketing communications where permitted and where appropriate consent has been obtained.
4. AI-Assisted Processing
Some readings may be prepared with the assistance of artificial intelligence and other software tools.
Where such tools are patially used, information supplied by the customer may be processed by the relevant technology provider for purposes associated with preparing, personalizing, organizing, editing, or refining the purchased service.
We take reasonable steps to use information only for legitimate business and service-delivery purposes.
Customers should avoid providing unnecessary sensitive personal information when submitting information for a reading.
5. Sharing Information
We may share necessary information with service providers that help us operate Tarotrust, including:
· Payment processors;
· Email and communication providers;
· Website hosting providers;
· Analytics providers;
· Fraud-prevention providers;
· AI and technology providers used to assist in service delivery;
· Customer-support providers;
· Professional advisers;
· Government authorities, regulators, courts, or law-enforcement authorities where required or permitted by applicable law.
We do not sell your personal information as a business practice.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to:
· Operate our website;
· Remember preferences;
· Understand website usage;
· Analyze traffic;
· Improve website performance;
· Maintain security;
· Detect fraud or suspicious activity.
You may be able to control cookies through your browser settings.
Some website functionality may not work correctly if certain cookies are disabled.
7. International Customers
Tarotrust operates from India and may provide services to customers located in the United Kingdom, United States, European Economic Area, and other countries.
Information relating to international customers may therefore be transferred to, stored in, or processed in India or other countries where Tarotrust or its service providers operate.
Where required by applicable law, we will use appropriate safeguards for international transfers.
8. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when transmitting personal information online.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
· Fulfilling orders;
· Providing customer support;
· Maintaining business and transaction records;
· Processing or defending against payment disputes;
· Preventing fraud;
· Complying with legal and regulatory obligations;
· Resolving disputes.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have rights relating to your personal information, including rights to:
· Access your personal information;
· Request correction of inaccurate information;
· Request deletion of certain information;
· Withdraw certain consents;
· Object to certain processing;
· Request restriction of processing;
· Request portability where applicable;
· Raise a complaint with an applicable data-protection authority.
To make a privacy request, contact:
We may need to verify your identity before responding to certain requests.
Some rights may be subject to legal exceptions or limitations.
11. Children's Privacy
Our services are intended for adults.
We do not knowingly provide services to children under 18.
If you believe that a child has provided personal information to us, please contact us at:
12. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, payment services, technology providers, or other external services.
We are not responsible for the privacy practices of third parties.
We encourage you to review the applicable privacy policies of third-party services before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page with the applicable "Last updated" date.